Shipping Policy

Service Commitment
At Pelvis Pressly, we strive to deliver your orders safely and efficiently. We appreciate your patience as we coordinate with our global logistics partners to bring our products to your doorstep.

1. Global Shipping & Fulfillment

We offer comprehensive global shipping coverage. Our fulfillment network partners with leading logistics providers including USPS, FedEx, DHL, UPS, EMS, and SF Express to ensure reliable delivery.

Fulfillment Time: Standard fulfillment requires 1-2 business days. During peak seasons or for popular items, processing may take up to 10 business days.
Dispatch: Orders are typically dispatched with tracking within 4-5 business days.
Separate Shipments: Orders containing multiple products may ship from different distribution centers, resulting in items arriving on different dates.

Note: We ship exclusively on business days. No dispatches are made on Saturdays, Sundays, or public holidays.

2. Delivery Timeframes

Following shipment, delivery typically occurs within the following windows:

Standard Delivery: 7–21 business days.
Extended Window: Due to global logistics circumstances, some regions may experience delivery periods of 3–4 weeks.

These timeframes represent estimates only. While we strive to meet these projections, Pelvis Pressly cannot accept responsibility for delays caused by customs procedures, weather events, or postal service strikes.

3. International Fees & Customs

Cross-border shipments may incur import duties, taxes, and customs processing charges upon arrival in the destination country.

Customer Responsibility:

The recipient bears full responsibility for all customs fees. If a shipment is refused due to customs charges, the customer remains liable for the original shipping costs, any import taxes incurred, and the cost of returning the package to our facility.

4. Package Security & Liability

Pelvis Pressly is not liable for packages that are lost, stolen, or damaged during transit.

Confirmed Delivery: If tracking information confirms that a package was delivered to your specified address but you have not received it, please file a claim directly with the shipping carrier.
Reporting Damage: Our review process for damage claims relies on carrier tracking timestamps. Claims must be reported immediately to the carrier and our support team.

5. Order Processing & Security

Billing occurs upon order placement. To protect our customers, all transactions undergo a verification process. Orders flagged by our security system for potential fraud may experience delays or cancellation. We only charge for items that are successfully processed and prepared for shipment.

6. Contact Our Support Team

If you have questions regarding your shipment or need assistance with tracking, please contact us:

Email: hello@pelvispressly.com

Medical and General Disclaimer: The information provided on this website and in any related materials is for general informational and educational purposes only. It is not intended to constitute medical advice, diagnosis, or treatment, nor should it be relied upon as a substitute for professional medical guidance.

Pelvis Pressly is not designed to diagnose, treat, cure, or prevent any disease or medical condition. Individual results may vary. Always consult a qualified healthcare professional before using this product, especially if you have a medical condition, are recovering from surgery, are pregnant, or have any health related concerns.

Do not disregard or delay seeking professional medical advice because of information found on this website or in any linked materials. If you believe you may be experiencing a medical emergency, contact your physician or local emergency services immediately.

This website and any products or services referenced are part of an advertising marketplace. Any individuals shown in images or videos are models unless explicitly stated otherwise.